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Contact CDD

Child Development Division
NOB 1 North, 280 State Drive
Waterbury, VT 05671-1040
Phone: 1-800-649-2642 or (802) 241-3110
Fax: (802) 241-0846

Central Office Contacts

A list of the main central office staff.

Child Care Consumer Line

Contact the Child Care Consumer Line if you have questions, concerns, or complaints about a child care provider in Vermont.

General Phone Numbers and Emails

Child Care Licensor On Duty (LOD), 1-800-649-2642 (option 3), (802) 241-0837
Bright Futures Information System (BFIS) Help Desk: 1-800-649-2642 (option 4), (802) 241-0800
Child Care Financial Assistance Program (CCFAP), 1-800-649-2642 (option 5)
Children's Integrated Services (CIS), 1-800-649-2642 (option 6)
STep Ahead Recognition System (STARS), 1-800-649-2642 (option 8)
Child Development Division Information System (CDDIS) Help Desk, 1-800-649-2642 (option 9)

CDD Partners

Children's Integrated Services (CIS) Coordinators
Help parents access the child development services their children are eligible for. 

Community Child Care Support Agencies
Help families to find child care and apply for Child Care Financial Assistance.

Early Intervention Services
Early intervention services across Vermont.

Parent Child Centers
Help families make sure children get off to a healthy start.

Specialized Child Care Coordinators
Help providers, social workers, and families with specialized child care.

Report Child Abuse

If you suspect that a child is being abused or neglected, call 1-800-649-5285 to report it — 24 hours a day, 7 days a week.


Child Care Consumer Line

Call 1-800-649-2642 or email us to get information/voice a concern/make a formal complaint about a child care provider