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Voice Concerns & Complaints


We want to hear from you if you have a concern, complaint, or grievance.

File A Claim of Discrimination

If you feel DCF discriminated against you in the administration of our programs, services, or activities, you'll find the information you need to file a claim in DCF's Nondiscrimination/Grievance Policy. 

Non-Discrimination Policy

Please note: To file a claim, please email AHS.DCFConsumerConcerns@vermont.gov.


Report Changes

  • Call 1-800-479-6151 to report changes related to the benefits you get from ESD.
  • Call 1-800-786-3214 to report changes related to your child support case.

Key Contacts at DCF


Child Care Complaints

You can use our online form to file a formal complaint about a child care provider or program.

Child Care Complaints


Voice Concerns & Complaints

We want to know if you have concerns about a decision we’ve made, an action we’ve taken, or the way you’ve been treated. We’ll listen to what you have to say with an open mind.

DCF Concerns & Complaints