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Helplines & Hotlines


DCF has several toll free numbers Vermonters can call to connect with us.

Child Abuse & Neglect Line: 1-800-649-5285 (24/7)

  • Report any concerns you have about a child's safety.
  • Report any suspected child abuse and neglect.

Child Care Helpline:  1-800-649-2642

  • Get information about a specific child care provider/program.
  • Report your concerns about a child care provider/program.

Child Support Helpline: 1-800-786-3214

  • Get help with issues related to child support.

ESD's Benefits Service Center: 1-800-479-6151

  • Ask about benefits such as 3SquaresVT, Essential Person, Fuel Assistance & Reach Up.
  • Report changes that may affect your benefits.
  • Request paper applications.

Help Me Grow Helpline: 2-1-1

  • Dial 2-1-1 toll free in VT if you have concerns about your young child’s development.
  • A trained child development specialist can answer your questions and connect you to resources in your community.