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Contact OCS

Customer Service Unit

1-800-786-3214 (toll free) •  •  FAX: (802) 241-6534
  • Call during regular business hours if you have questions or need help applying.
  • Let us know about any changes to your mailing address, email address, phone number, or employer. 
  • Use our automated phone system 24/7 across the U.S. You'll need your System Access Number (SAN) and Personal Identification Number (PIN) for each case. 

Regional Offices

Visit a regional office during regular business hours.

Take Our Survey

Complete the OCS Customer Survey to tell us about the service you received from OCS.

Order Materials

Order printed materials, for free, from the Office of Child Support.

Mail Your Child Support Payments

Vermont Office of Child Support, PO Box 1310, Williston, VT 05495. Write the OCS case number and name of the parent getting support on the check/money order.