The mission of the Family Services Division is to protect children and strengthen families, in partnership with families and communities.

Every year, we work with thousands of Vermont families who are struggling and need help to keep their children safe. We also work with youth on probation.

Our work and decisions are guided by the following core practice principles:

• Children are safe from abuse;
• Children have enduring relationships with healthy, nurturing families;
• Children are successful in family, school, and community;
• Youth are free from criminal behavior; and
• Staff are supported, valued, and receive ongoing training.

I am proud of the work that we do and of our staff who dedicate themselves everyday to helping children and families improve their lives.

Now is a particularly exciting time for us, as we are implementing a plan to transform our services. 

I hope that all Vermonters will find out how they can do their part to help children and families in their communities. These families are our neighbors, family members, friends, community members, and fellow Vermonters. They deserve our support, compassion, and help to get their lives back on track.

Cindy Walcott, Deputy Commissioner