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Friendly Reminder: When to Submit Child Care Attendance

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October 24, 2022

We wanted to send a friendly reminder about when to submit your child care attendance within the Child Development Division Information System (CDDIS) to receive timely Child Care Financial Assistance Program (CCFAP) payments.

Child care attendance must be submitted in two-week intervals called service periods and must be submitted AFTER the end of the service period. The processing cutoff time is normally 12:00 PM Wednesdays, with checks or direct deposits received the following Monday dependent on bank and mail service. Any invoice processed after Wednesdays at noon will be scheduled for payment the following week.

For a list of service periods and State/Federal holidays that may impact when you receive your payments, please view the Payment Calendar on our CCFAP Information for Providers webpage. On that page, we also provide training materials on logging into CDDIS, submitting child care attendance, updating provider rate agreements, and more. 

Where To Get Help:

  • Visit the CDDIS Support Page for login assistance (e.g., account setup and password resets).
  • Submit a CDDIS Help Desk Request for help submitting your PRA or child care attendance.
  • Email the CCFAP Unit if you have questions about financial assistance payments; this includes starting, updating, or ending your direct deposits.
  • To update your mailing address, complete a new W-9 and submit it to the Child Development Division.