**New Housing Retention Service**

CVOEO offers direct supports to CHVP participants and landlords. The goal is to make sure voucher holders are stably housed through lease renewals and voucher transfers, until viable  long-term solutions are in place. Service is primarily referral-based. Reasons to refer include hearing of non-renewal notices, termination of tenancy or eviction notices, disputes with the landlord, and non-compliance with a lease agreement. Housing support workers should contact Wendy Rowe at (802) 660-3455 x 111 or wrowe@cvoeo.org or complete an online referral form to request CHVP housing retention services.

Information For Local Housing Support Workers


Step 1: Identify applicants through the Coordinated Entry Process.

Applicants will be referred to you from the local Master List. 

Step 2: Help applicant complete the application.

Make sure the CARES application is fully completed, includes all the required supporting documents, and is signed by everyone required to sign it.

Step 3: Submit the application and supporting documents to CVOEO.
  • Mail: Cares Housing Voucher, PO Box 1603, Burlington, VT 05402.
  • Email: If you can do so securely, send it by email.
  • Online: Upload documents securely here. If possible, consolidate all the documents into just one file. Name it as follows: County-Client's Initials-Worker's Initials-Support Agency's Name. For example: Lamoille-LB-JS-HousingResourceCenter.

Step 4: CVOEO staff will review the application. 

If the application is complete and they are eligible, CVOEO will send the applicant a pre-approval letter outlining the next steps.

Step 5: Help the applicant to find housing. 

Step 6: CVOEO will finalize the CARES Housing Voucher.

Project Requirements & Forms

CARES Housing Support Services Only

Contact Us

Sarah Phillips, Director
Office of Economic Opportunity (OEO)
280 State Drive
Waterbury, VT - 05671-1050
Phone: (802) 241-0935

DCF Public Records Requests
Statewide Public Records Requests