OCS Services Video

Contact OCS

Contact OCS Customer Service (M-F, 7:45 am to 4:15 pm)

PHONE: 1-800-786-3214 (toll free)  •  EMAIL: OCSCSU@vermont.gov   •  FAX: (802) 241-6534

  • Contact us during regular business hours if you have questions or need help applying.
  • Tell us right away about any changes to your mailing address, email address, phone number, or employer.  Provide your OCS case number so we can find you in the system.
  • Use our automated phone system 24/7 from anywhere in the U.S. You'll need your System Access Number (SAN) and Personal Identification Number (PIN) for each case. 

Mail Your Child Support Payments

Vermont Office of Child Support, PO Box 1310, Williston, VT 05495. Write the OCS case number and name of the parent getting support on the check/money order.

Visit A Regional Office

Visit a regional office during regular business hours: Monday to Friday, from 7:45am to 4:30pm.

Take The OCS Customer Survey

Complete the OCS Customer Survey to tell us about the service you received from OCS. We value your input!

Materials Order Form

Use this Order Form to order printed materials, free, from the Office of Child Support.