UI Benefits & Child Support

Button - OCS & COVID-19

OCS Services Video

Contact OCS


Contact Customer Service

PHONE: 1-800-786-3214 (toll free) •  EMAIL: OCSCSU@vermont.gov   •  FAX: (802) 241-6534

  • Talk to a customer service representative — Monday to Friday, from 7:45 a.m. to 4:15 p.m.
  • Use our automated phone system 24/7 from anywhere in the U.S. 
  • You'll need your System Access Number (SAN) and your Personal Identification Number (PIN).  If you have more than one case, you'll have a different PIN for each one.

Mail Your Child Support Payments

MAILING ADDRESS: Vermont Office of Child Support, PO Box 1310, Williston, VT 05495.

  • This address goes to a bank, not a child support office.
  • Write the OCS case number and name of the parent getting support on the check/money order.

Visit A Regional Office

Visit your regional office during regular business hours: Monday to Friday, from 7:45am to 4:30pm.


If both parents live in Vermont, visit the office in the county where the custodial parent lives.
If only one parent lives in Vermont, visit the office in the county where that parent lives.
If neither parent live in Vermont, contact the Central Administrative Office.


CENTRAL REGION (Essex, Orange & Washington counties)
162 North Main Street, Suite 205, Barre, VT 05641 • Phone: (802) 479-4204 • Fax: (802) 479-4225


NORTH REGION (Franklin & Grand Isle counties)
100 Lake Street, Suite 101, St. Albans, VT 05478 • Phone: (802) 527-5006 • Fax: (802) 528-1091


NORTHEAST REGION (Caledonia, Lamoille & Orleans counties)
90 Prospect Street, Suite 301, St. Johnsbury, VT 05819 • Phone: (802) 751-2650 • Fax: (802) 751-2649


NORTHWEST REGION (Chittenden county)
32 Cherry St., Suite 310, Burlington, VT 05401 • Phone: (802) 863-7444 • Fax: (802) 651-1608


SOUTHEAST REGION (Windham & Windsor counties)
100 Mineral St., Suite 202, Springfield, VT 05156 • Phone: (802) 536-1880 • Fax: (802) 885-6213


SOUTHWEST REGION (Addison, Bennington & Rutland counties)
420 Asa Bloomer State Office Building, 4th Floor, 88 Merchants Row, Rutland, VT 05701
• Phone: (802) 786-5060 • Fax: (802) 786-5079


CENTRAL ADMINISTRATIVE OFFICE
280 State Drive, Waterbury, VT 05671-1060 • Phone: 1-800-786-3214 •  Fax: (802) 241-6534