Below are the main contacts for our six program divisions and the Commissioner's Office.
If you're deaf or hard of hearing, dial 7-1-1 to reach the Vermont Relay Service (VRS). Ask the VRS operator to call the number you are trying to reach, during regular business hours.
Child Development Division (CDD)
280 State Drive, NOB 1, Waterbury, VT - 05671-1040
- Child Care Helpline: 1-800-649-2642
- Main Contacts: Who's Who in CDD
Disability Determination Services (DDS)
93 Pilgrim Park Road, Suite 6, Waterbury, VT 05676
- Phone: 1-800-734-2463, (802) 241-2463
- Fax: (802) 241-1146
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Email: VT.DD.WATERBURY@SSA.GOV
Economic Services Division (ESD)
280 State Drive, HC 1 South, Waterbury, VT 05671-1020
- Benefits Service Center: 1-800-479-6151 (M-TH from 8AM to 6PM and FRIDAY from 8AM to 4:15PM)
- District Offices: 12 district offices
Family Services Division (FSD)
280 State Drive, HC 1 North, Waterbury, VT 05671-1030, (802) 241-2131
- Report Child Abuse/Neglect: 1-800-649-5285 (24/7)
- Main Contacts: Main FSD Contacts | 12 District Offices
- Interstate Compacts (ICPC & ICJ): Deputy Compact Administrator at (802) 241-9003
- Vermont Adoption Registry: (802) 241-0906
Office of Child Support (OCS)
280 State Drive, NOB 1, Waterbury, VT 05671-1060
- Customer Service Unit: 1-800-786-3214 | OCSCSU@vermont.gov
- Regional Offices: http://dcf.vermont.gov/ocs/contact-us/regional-offices
- Options for Paying Child Support: https://dcf.vermont.gov/ocs/services/payment
Office of Economic Opportunity (OEO)
280 State Drive, Waterbury, VT - 05671-1050
- Phone: (802) 241-0935
- Contacts: Central Office Contacts
DCF Commissioner's Office
280 State Drive, HC 1 North
Waterbury, VT 05671-1080
- General Inquiries: (802) 241-0927, (802) 241-0929
- Media Inquiries: (802) 241-0929 (Luciana DiRuocco)
- Public Records Webpage: Visit this page to learn about public records requests
- Public Records Phone: (802) 241-0929
