Helplines & Hotlines


DCF Helplines


ESD's Benefits Service Center:  1-800-479-6151
  • Learn about ESD benefits, including 3SquaresVT, Essential Person, Fuel Assistance & Reach Up.
  • Report changes that may affect your benefits and public benefits fraud.

Child Abuse & Neglect Line: 1-800-649-5285 (24/7)
  • Report any concerns you have about a child's safety.
  • Report suspected child abuse and neglect.

Child Care Helpline:  1-800-649-2642
  • Get answers to questions about child care financial assistance & referrals
  • Report concerns about child care providers/programs

Child Development Helpline: Dial 2-1-1 from anywhere in VT (toll free)
  • Connect to a trained child development specialist if you have any concerns about your child’s development.

Child Support Helpline: 1-800-786-3214
  • Get help with issues related to child support.

Other Helplines & Hotlines in Vermont


Adult Protective Services: 1-800-564-1612
  • Report the suspected abuse of a vulnerable adult.

Community Resources: 2-1-1 toll free in VT
  • Find information about hundreds of community resources.

Vermont Health Connect: 1-855-899-9600
  • Get information about qualified health care plans in Vermont, including Medicaid.

Vermont Senior Helpline: 1-800-642-5119
  • Free and confidential help for Vermonters age 60 and older.

WIC in Vermont: 1-800-649-4357
  • Food and nutrition assistance for pregnant women, new mothers, and children up to age 5.