New Twist on Social Security Scams

09 January 2020

Social Security phone scammers go to great lengths to trick people out of their personal information and money. Using robocalls or live callers, they may:

  • Claim there is identity theft or another problem with your Social Security number, account or benefit.
  • Threaten arrest or other legal action or offer to increase benefits, protect assets or resolve identity theft.
  • Demand payment by retail gift card, cash, wire transfer, pre-paid debit card or internet currency (e.g., Bitcoin).

In a new twist, they are now sending fake documents by email to convince people to comply with their demands.

The Social Security Administration Office of the Inspector General has received reports of victims who received emails with attached letters and reports that appeared to be from Social Security or Social Security OIG. The letters may use official letterhead and government “jargon” to convince victims they are legitimate; they may also contain misspellings and grammar mistakes. This is the latest variation on Social Security phone scams, which continue to be widespread. 


If you receive a suspicious call from someone alleging to be from Social Security:

  1. Hang up.
  2. Go online to report details of the call to the Office of the Inspector General (OIG).

Please share this information with your family and friends. 

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