Household Water Assistance


Helps low-income Vermont households with their water and wastewater bills.

Who is eligible?

To be eligible for assistance:

  • You must pay for water and/or wastewater services.
  • Your gross household income must be less than 60% of the state median income, based on household size. 

Priority will be given to households whose water/wastewater has been disconnected or is at risk of being disconnected.


If Your Application Is Approved

The program may help with:

  • Past-due water bills.
  • Back charges and fees associated with non or late payment.
  • A one-time future payment based on several factors, including:
    • Household income,
    • Water/wasterwater expense as percentage of total income,
    • Number of household members, and
    • Whether the household includes a child under six, adult over 60, or person with a disability.

Payments will be sent directly to the provider. Providers will have to be certified before payments can be made. We will help them through this process.


When To Apply

You can apply anytime. There is no deadline.


How To Apply

  1. Either:
    1. Print the application, complete it by hand, and sign it. OR
    2. Download the application to your computer, complete it electronically, and then save, print and sign it. 
  2. Make a copy of a current water/wasterwater bill with your name on it. This is REQUIRED.
  3. Mail your application and supporting documents to: Economic Services Division, Application & Document Processing Center, 280 State Drive, Waterbury, VT 05671-1500.

Where To Learn More

Call 1-800-339-6433 if you have questions about Household Water Assistance.