Child Abuse Hotline:
1-800-649-5285

Child Care Helpline:
1-800-540-7942

Child Support Helpline:
1-800-786-3214

Economic Benefits:
1-800-479-6151

The Office of Child Support is committed to continually improving our customer service. To that end, we would appreciate your feedback regarding the service you have received. Please take a minute to fill out this Customer Service comment Card.

If you have questions or concerns regarding a specific child support case, please contact our customer service unit at 800-786-3214.

Thank you for taking the time to give us your valuable input!

Customer Comment Card

Please choose a response for each question below. Click on the arrow to the right of the box to see your response choices.

1. The automated telephone system (800-786-3214) is a good way to get information about my case: *

2. When I call the local child support office, I always get through to someone who can help me: *

3. I was treated with courtesy and respect: *

4. OCS Employees take actions needed to keep my case up-to-date: *

5. I received a prompt response to my letter or inquiry: *

6. The letters and notices I receive from OCS are easy to understand: *

7. I understand how child support is collected and disbursed: *

8. Overall, I am pleased with the service I receive: *

9. Of the above, which is most important to me: *

Comments/Suggestions: *

If you are receiving errors using the OCS Guidelines calculator, please click here for instructions on how to rectify the problem.

Department for Children and Families

Agency of Human Services

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Department for Children and Families

Agency of Human Services

OCS

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Customer Service Comment Card

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Quick Links

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