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Customer Service Comment Card

The Office of Child Support is committed to continually improving our customer service. To that end, we would appreciate your feedback regarding the service you have received. Please take a minute to fill out this Customer Service comment Card.

If you have questions or concerns regarding a specific child support case, please contact our customer service unit at 800-786-3214.

Thank you for taking the time to give us your valuable input!

Customer Comment Card

Tell us about yourself:

Custodial Parent   Non-Custodial Parent   Employer

Other State Agency   Other

Type of Service Received:

Telephone   Mail   Materials

Personal Visit   Website

Please choose a response for each question below. Click on the arrow to the right of the box to see your response choices.

1. The automated telephone system (800-786-3214) is a good way to get information about my case.
2. When I call the local child support office, I always get through to someone who can help me.
3. I was treated with courtesy and respect.
4. OCS Employees take actions needed to keep my case up-to-date.
5. I received a prompt response to my letter or inquiry.
6. The letters and notices I receive from OCS are easy to understand.
7. I understand how child support is collected and disbursed.
8. Overall, I am pleased with the service I receive.
9. Of the above, which is most important to me.
Comments/Suggestions: