If you need in-person assistance, please visit your regional office. The Waterbury State Office Complex is closed indefinitely.

Regional Office Hours, Addresses, and Phone Numbers

For contact information related to our regional offices

OCS Client & Employer Helpline

Call the OCS Helpline at 1-800-786-3214 for access to your case information 24 hours a day, 7 days a week.

Email Customer Service Unit for Help

Parents & employers can request help via email from Customer Service Unit