Contact OCS


Mail Your Child Support Payments

Vermont Office of Child Support, PO Box 1310, Williston, VT 05495
The above address goes to a bank, not a child support office.   Please write the OCS case number and name of the parent getting support on the check/money order.


Contact Our Customer Service Unit

  • Phone: 1-800-786-3214 toll free. 
    Talk to a customer service representative Monday to Friday, from 7:45 a.m. to 4:15 p.m or use our automated phone system 24/7 from anywhere in the U.S.  You'll need your System Access Number (SAN) and your Personal Identification Number (PIN).  If you have more than one case, you'll have a different PIN for each one.

  • Email: OCSCSU@vermont.gov
  • Fax:  (802) 241-6534

Visit A Regional Office

If you need in-person help, visit your regional office.

Office of Child Support (OCS)

Director Robin Arnell
DCF - Office of Child Support
Central Admin: 280 State Dr. Waterbury, VT  05671-1060
Pay Child Support: PO Box 1310, Williston, VT 05495
Child Support Helpline: 1-800-786-3214
http://dcf.vermont.gov/ocs