DCF Main Contacts

Below are the main contacts for our six program divisions and the Commissioner's Office.

If you're deaf or hard of hearing, dial 7-1-1 to reach the Vermont Relay Service (VRS). Ask the VRS operator to call the number you are trying to reach, during regular business hours.


Child Development Division (CDD)

280 State Drive, NOB 1, Waterbury, VT - 05671-1040

  • Child Care Helpline: 1-800-649-2642
  • Not sure who to contact?  Who's Who in CDD

Disability Determination Services (DDS)

93 Pilgrim Park Road, Suite 6, Waterbury, VT 05676


Economic Services Division (ESD)

280 State Drive, HC 1 South, Waterbury, VT   05671-1020

  • Benefits Service Center1-800-479-6151 (M-TH, 8AM-5:45PM; Fridays, 8AM–4:15PM)
  • District Offices: 12 district offices

Family Services Division (FSD)

280 State Drive, HC 1 North, Waterbury, VT 05671-1030

  • Report Child Abuse/Neglect: 1-800-649-5285 (24 hours a day, 7 days a week)
  • Central Office Line: (802) 241-2131
  • District Offices: 12 District Offices
  • Interstate Compacts (ICPC & ICJ): Deputy Compact Administrator - (802) 241-9003
  • Not sure who to contact?  Main FSD Contacts
  • Vermont Adoption Registry: (802) 241-0906

Office of Child Support (OCS)

 280 State Drive, NOB 1, Waterbury, VT  05671-1060


Office of Economic Opportunity (OEO)

280 State Drive, Waterbury, VT - 05671-1050


DCF Commissioner's Office

280 State Drive, HC 1 North
Waterbury, VT  05671-1080

  • General Inquiries: (802) 241-0927, (802) 241-0929
  • Public Records Webpage: Visit this page to learn about public records requests
  • Public Records Phone: (802) 241-0929