DCF Helplines & Hotlines


Benefits Service Center:  1-800-479-6151

  • Learn about 3SquaresVT, Essential Person, Fuel Assistance,  Reach Up & more
  • Report changes that may affect your benefits
  • Report benefits fraud

Child Abuse & Neglect Hotline: 1-800-649-5285 (24/7)


Child Care Helpline:  1-800-649-2642

  • Get answers to questions about child care financial assistance & referrals
  • Report concerns about child care providers/programs

Child Development Helpline: 2-1-1 (toll free in VT)


Child Support Helpline: 1-800-786-3214


Energy Assistance: 1-800-775-0516


Lifeline Program: 1-800-775-0507


Vermont Spay Neuter Incentive Program (VSNIP): 1-844-448-7647


Other Helplines & Hotlines in Vermont

Adult Protective Services: 1-800-564-1612

  • Report instances of possible adult abuse

Community Resources: 2-1-1 toll free in VT

  • Find  information about hundreds of community resources

Vermont Senior Helpline:  1-800-642-5119

  • Free and confidential help for Vermonters age 60 and older

WIC in Vermont: 1-800-649-4357

  • Nutrition assistance for pregnant women, new mothers and young children up to age 5