DCF Helplines & Hotlines


Benefits Service Center:   1-800-479-6151

  • Find out about economic benefits such as 3SquaresVT, Fuel Assistance, Reach Up & more
  • Report changes that may affect your benefits (e.g., address, phone number, income and job)

Child Abuse & Neglect Hotline: 1-800-649-5285

  • Report child abuse and neglect in Vermont — 24 hours a day, 7 days a week

Child Care Helpline:  1-800-649-2642

  • Get answers to questions about child care financial assistance & referrals
  • Report concerns about child care providers/programs

Child Development Helpline: dial 2-1-1 toll free from anywhere in Vermont

  • Connect with trained Help Me Grow child development specialists

Child Support Helpline: 1-800-786-3214

  • Get answers to questions related to child support in Vermont

Disability Determination Services:  1-800-734-2463

  • Get answers to questions about applications for disability benefits (Social Security, Medicaid)

Energy Assistance: 1-800-775-0516

  • Get answers to questions about programs that help Vermonters afford energy for their homes

Lifeline Program: 1-800-775-0507

  • Get answers to questions about the Lifeline Program

VSNIP: 1-844-448-7647 (1-844-HI-VSNIP)

  • Get anwers to questions about the Vermont Spay Neuter Incentive Program

Other Helplines & Hotlines in Vermont

Senior Helpline:  1-800-642-5119

  • Free and confidential help for people age 60 and older in Vermont (weekdays from 8:30AM–4:30PM)

Vermont 211: 2-1-1 toll free from anywhere in Vermont

  • Find community resources such as emergency shelters, senior services, drug and alcohol programs, legal aid, transportation agencies and more

WIC in Vermont: 1-800-649-4357

  • Helps pregnant women, new mothers and young children to eat well and stay healthy