Electronic Benefits Transfer (EBT) Card

VT EBT CardEBT cards are a safe and easy way to use the cash and food benefits you get from the Department for Children and Families (e.g., 3SquaresVT, General Assistance, Essential Person Cash Assistance, and Reach Up Cash Assistance).

How it Works

You'll get a plastic card called Vermont Express. Each month, your benefits will be automatically added to your account. When you use your card to get cash or buy food, your account balance will decrease accordingly.

Where You Can Use Your Vermont Express Card

You can use your Vermont Express card at many grocery stores, convenience stores, farmers' markets, co-ops, and ATMs.

  • Click here for a list of stores that accept EBT cards for food purchases. This link brings you to a federal USDA website.
  • Click here for a list of ATM locations that accept EBT cards if you are authorized to get cash.
  • Click here for a list of farmers' markets in Vermont that accept EBT cards for food purchases. This link will take you to the vermontfoodhelp.com website.

How to use your Vermont Express Card

At Participating Stores

  1. Know your balance before you go shopping.
  2. Swipe your Vermont Express Card through the Point-of-Sale terminal or hand your card to the cashier.
  3. Select which account to charge (3SquaresVT or Cash).
  4. Enter your four-digit Personal Identification Number (PIN) on the keypad.
  5. Press the OK or ENTER key.
  6. After the cashier enters the purchase amount, press the YES key if it is correct.
  7. When the cashier hands you your receipt, make sure the information on the receipt is correct.
  8. Keep the cash register receipt.  It tells you how much you have left in your 3SquaresVT account. You can also call 1-800-914-8605 to find out how much money is left on your card.

At Automated Teller Machines (ATMs)

For the withdrawal of cash benefits only; 3SquaresVT benefits cannot be accessed through ATMs.

  1. Know your balance before you use the ATM.
  2. Insert or swipe your EBT card. Follow the instructions displayed on the ATM window.
  3. Enter your secret PIN number and press the OK or ENTER key.
  4. Select the key marked WITHDRAW CASH and then select CHECKING.
  5. Enter the amount you'd like in whole dollar amounts (e.g., $20, 40, $60).
  6. Follow the instructions on the ATM screen.
  7. Keep your receipt to help you keep track of your balance the next time you need cash.

At Participating Farmers' Markets

  1. Visit the EBT/Debit Card stand at a participating farmer's market.
  2. Swipe your EBT card.
  3. Receive wooden tokens.
  4. Use the wooden tokens to buy market produce.

Who to Contact if you Need Help

Call 1-800-914-8605 if you have questions, have problems using your card, your cost is lost or stolen, or you forget your PIN and want to change it. The EBT Customer Service Help Line is open 24 hours a day, 7 days a week.

You can also go tohttp://www.ebtedge.com to get your account balance, transaction history, and other information about your EBT account.