Our Toll-Free Automated Information System

Call 1-800-479-6151 (24 hours a day, 7 days a week) to:

• Get general information about our programs (e.g., 3SquaresVT, Emergency Assistance, Fuel Assistance, Health Care, Lifeline, Long-Term Care, and Reach Up);
• Get specific information about your case, including the status of your application and benefit details;
• Order an application form;
• Report fraud; and
• Speak to a Customer Service Agent — weekdays between 8:00 a.m. and 4:30 p.m.

If you are deaf or hard of hearing, have the TTY or VRS operator call 1-800-479-6151 and stay on the line. A Customer Service Agent will be glad to help.

Our District Offices

For a list of the twelve district offices, please click here.

If you are not sure which office serves your area, go to our town listing.

Our Central Office

Economic Services Division
Vermont Department for Children and Families
103 South Main Street
Waterbury, VT 05676-1201