Contact ESD

To report benefits fraud

Call 1-800-479-6151 toll free during regular business hours: Monday to Thursday, 8AM to  5:45PM and Fridays, 8AM to 4:15PM (call center agents may not be available from 9-10AM on some Fridays due to staff meetings) 


To apply for or get help with benefits

Contact us using one of the ways below:

Visit A District Office

Visit your local district office to apply for benefits in person or drop off documents required as part of your application or review.

Call Our Benefits Service Center

Call 1-800-479-6151 toll free to get information about benefits, request a paper application, access information about your case and report changes that may affect eligibility.

  • Speak to a call center agent during regular business hours: Monday to Thursday, 8AM to  5:45PM and Fridays, 8AM to 4:15PM (call center agents may not be available from 9-10AM on some Fridays due to staff meetings) 
  • Use our automated system outside of regular business hours, on weekends, and on state holidays.

If you are deaf or hard of hearing: Dial 7-1-1 to reach the Vermont Relay Service (VRS).  Ask the operator to call 1-800-479-6151.  Stay on the line and a call center agent will be glad to help.

If you need interpretation services: 
Arabic  | BosnianBurmese | French | NepaliSomali  |  Spanish  |  Swahili | Vietnamese


Contact Us By Mail

If you're applying by mail, send your application and supporting documents to the address below.

DCF - Economic Services Division
Application and Document Processing Center
280 State Drive
Waterbury, VT 05671-1500

The address above is a mailing address only.  It is not the ADPC's physical address.  Don't try to bring documents in person to the ADPC.