State Complex in Waterbury

Contact DCF

Public Records Requests:
DCF's Public Records Officer is Luciana Diruocco, the 
Commissioner's Executive Staff Assistant. To make a request,contact 
Luci at(802)871-3385 or luciana.diruocco@state.vt.us.

Our Program Divisions


Child Development Division (CDD)

Increases access to high-quality child care and child development services.

Department for Children and Families, CDD
103 South Main Street, 2 & 3 North
Waterbury, VT 05671-5500

Phone: 1-800-649-2642 or (802) 241-3110

Child Care Helpline: 1-800-649-2642

Not sure who to contact? Visit Who's Who in CDD

Community Child Care Support Agencies: Contact your local agency for help finding child care and to apply for child care financial assistance.

Parent Child Centers: Contact your local center for general information about child and family issues, home visits, playgroups, and training opportunities.

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Economic Services Division (ESD)

Helps individuals and families meet their basic needs by providing public benefits such as 3SquaresVT (formerly food stamps), Essential Person, Fuel Assistance, and Reach Up.

Department for Children and Families, ESD
103 South Main Street
Waterbury, VT 05676-1500

Benefits Service Center: Call 1-800-479-6151 toll free to get information about programs, request an application form, access information about your case, report changes that may affect eligibility, and to report fraud.

Benefits Online: Go to mybenefits.vt.gov to get program information, apply for benefits, and access information about your case.

District Offices: For a list of our twelve district offices, please click here.

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Family Services Division (FSD)

Protects children and strengthens families — in partnership with families and communities.

Department for Children and Families, FSD
103 South Main Street, Osgood 3
Waterbury, VT 05671-2401

Phone: (802) 241-2131

Child Protection Line: Call 1-800-649-5285 to report child abuse & neglect (24 hours a day, 7 days a week)

Not sure who to contact? Visit Who's Who in FSD

District Offices: for a list of our 12 district offices, please click here.

Vermont Adoption Registry: (802) 769-6292

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Office of Child Support (OCS)

OCS improves the economic well-being of children by establishing, collecting, enforcing, and modifying child support orders for children living in divided homes.

Department for Children and Families, OCS
103 South Main St.
Waterbury, VT 05671-1901

Child Support Helpline:1-800-786-3214

Contacts: Click here for a list of OCS Regional Offices

Email: OCS Customer Service Unit

Customer Survey:  Please click here to tell us about your experience with the Office of Child Support.

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Office of Disability Determination Services (DDS)

Determines the eligibility of Vermonters who apply for disability benefits under three programs: Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), and Medicaid.

Department for Children and Families, DDS
93 Pilgrim Park Road, Suite 6
Waterbury, VT 05676

Phone: 1-800-734-2463 or (802) 241-2463

Email: VT.DD.WATERBURY@SSA.GOV

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Office of Economic Opportunity (OEO)

Works in partnership with the private sector, community-based organizations, and others to increase the self-sufficiency of Vermonters, strengthen Vermont communities, and eliminate the causes and symptoms of poverty.

Department for Children and Families, OEO
103 South Main Street
Waterbury, VT 05671-1801
Phone: (802) 769-6409

Contacts: A list of central office contacts

Community Partners: Many of our programs are offered through local Community Action Agencies.

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The Commissioner's Office

Mailing Address:
Department for Children and Families
2nd Floor, 5 North
103 South Main Street
Waterbury, VT  05671-5920

General Inquiries: (802) 871-3390, (802) 871-3385